The airline's time performance improves in January

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POINT 45-10
Bill Mosley
202-366-4570

Tuesday, March 9, 2010-the nation most airlines had a higher rate of duty-time performance this past January 2009 in January and December 2009, released today by the US Department of Transportation (DOT) Air Travel Consumer report.

Filed with the Bureau of Transportation Statistics (BTS), part of DOT's research and innovative Technology Administration (RITA), data reporting time performance 18 carriers should be measured at the amount that is generally time arrival 78.7% more than in January-January 2009 77.0% and December 2009 72.0%. this report from Northwest Airlines will no longer be in the heart of the air carrier, which combined with Delta Air Lines in January.

Every month, the report shall also contain information on the tarmac in lengthy delays, cancellation of the flight and its reasons for delayed reporting, the carriers mishandled baggage and consumer service, disability and discrimination complaints received by THE DOT's Aviation Consumer Protection Division. this report also includes cases where traveling by air, pets leave the United States air carriers that are needed for reports.

Consumer report that contains a BTS data reporting for Community air carriers to withdrawn the domestic flights as well as of the amount for the month of January of the air carriers shall be cancelled by 2,5% of the domestic flights, for a period of not more than 2,3% of the course in January 2009 but less than the number of December 2009 2.8.

Time at the part-session in January application performance data reported that their flights. 004% was three hours or more than two flights with the January 2009.0162% and December 2009.007% lower rate of tarmac delays. carriers, tarmac delays for four hours or more in January.

In January the application information is used to indicate that its operation was delayed 6.50, expressed as a percentage of the aviation system is delayed, 8,57% in December, compared to the time of the performance of carriers late arriving aircraft, 6.06% as compared with 8.63% in December, 5.28%, based on the model given in airline maintenance or crew control problems, 6.62% in December; 0,65% compared to the extreme weather events, compared to 1,05% in December; and 0.08% December. Weather percentage for security reasons, it is of the utmost-weather class and aviation system category.This includes a delay of flights IN THE DOT's Federal Aviation Administration, in consultation with the Weather is also due to the delays, the late arriving aircraft, author, but airlines have special reasons this class carriers involved..

BTS data collected by the percentage of late also delayed by weather, by including a reported extreme weather events of the class or the national aviation System delays flights.39. January, 31% were late by the delay Forecast, 9.86% in January 2009 when 43.61% for late flight was delayed by weather and 13 22 percent, while 45.30% late flight down delay were Forecast at the part-session in December.

Detailed information about flight delays and the reasons for the BTS Web site is a Web-site at http://www.bts.gov.

US carriers flight is delayed and mishandled baggage mishandled baggage quantity data are recorded 4.62 reports 1 000 per passenger in January down January 2009 5.31 and December 2009 5.18 mark.

In January, for the use of the two incidents reported by involving, in the event of death or injury of pet animals travelling by air, less than or equal to zero incidents from the total in January 2009 but down from the three will be posted in December 2009. in the event of an incident with a single death in January and one injury.

In January, the airline service title 927 complaints received from consumers, 4.7% in January 2009 received complaints and 34 885.0% received a total of more than in December 692 2009.

The report also includes vastetulosten show Department received a total of 45 disability-related complaints in January, the same as in January 2009 the Agency received a total of SEPHORA against airlines, passengers with disabilities. regarding the handling of complaints and the total complaints received in December, 38 2009.

January title received seven complaints alleging discrimination airlines factors such as disability, such as race, religion, national origin or sex – up to six will be posted in January 2009 but down December 2009 the total number of complaints in writing to the 12.

Consumers may file complaints in writing to the W96-432 Aviation Consumer Protection Division, US Department of transportation, C-75, Washington, DC 20590 1200 New Jersey Ave. SE; voice mail at (202) 366-2220 or TTY (202) 366-0511 or the Web site at http://airconsumer.dot.gov.

Consumers who want to time performance data for specific flights should call the airline or the travel agent booking number; This information is available on these agents use computerized reservation systems.

Air Travel Consumer report is found IN THE DOT's World Wide Web site at http://airconsumer.dot.gov. is available in "pdf" and Microsoft Word format.

Filed under 18 Reporting Carriers Transportation Statistics Bureau on the basis of the information with

78.7%,-time arrivals

1. Hawaiian Airlines – 86.7%

2. Alaska Airlines-85,8%

3. United Airlines-83.2%

1. American Eagle airlines-72,8%

2. Comair-73.0%

3. Pinnacle airlines-73.0%

1. Los Angeles Honolulu – late 92.00% of the time the flight to the Hawaiian Airlines 9

2. Comair flight 6578 Kansas City, New York JFK – late 87.10% of the time

2. the Skywest Airlines Airlines flight 5770 North Bend, OR to San Francisco – late 87.10% of the time

4 Las Vegas Honolulu – late 83.87% of the time Hawaiian Airlines flight 7

4.5942 Skywest Airlines Airlines flight from San Francisco Sacramento, CA – late 83 87% of the time.

4. the Skywest Airlines Airlines flight 5942 Sacramento, CA-San Francisco-at the end of the 83 87% of the time.

1. Delta Air Lines flight 2244 Fort Myers, FL New York LaGuardia, 1/25/10-escort accompany 253 minutes late, the

2. Delta Air Lines flight 1737 Atlanta, Charlotte, NC 1/24/10-escort accompany 245 minutes late, the

(there was only two flights with the tarmac delayed for at least four hours in January)

1. Pinnacle Airlines – 4.1%

2. the Atlantic Southeast Airlines-3,9%

3. Comair-3.8%

1. Hawaiian Airlines – 0,1%

2. Frontier Airlines – 0,2%

3. Continental Airlines – 0,5%